VaxaPolarizing™ Lens Warranty Policy – 2 Years

We provide a 2-year warranty for all VaxaPolarizing™ Lens products purchased through our official website vaxapack.com.

What’s covered under warranty

• Lens performance issues (blurry output, abnormal reflections, reduced clarity)

• Manufacturing defects (glass, coating, magnetic ring, frame, etc.)

• Functional issues occurring under normal and intended use

What’s not covered under warranty

• Physical damage caused by drops, impact, misuse, or improper attachment

• Damage from water, chemicals, dust, or extreme environments

• Scratches, coating wear, or damage due to improper cleaning or overuse

• Unauthorized repairs, modifications, or use with non-compatible accessories

How to request warranty support
Please email vaxapack@gmail.com with:

• Your order number

• Clear photos or videos showing the issue

Our support team will respond within 48 hours.

🌍 Worldwide warranty coverage
Eligible products will receive free repair or replacement based on warranty evaluation.

VaxaPolarizing™ Lens 60-Day Refund Policy

At VaxaPack, your satisfaction is our priority.
If you are not satisfied with your VaxaPolarizing™ Lens, you may request a refund within 60 days of receiving the product.

Refund eligibility

• The product must not be damaged due to misuse, drops, improper handling, or unauthorized modifications

• The refund request must be submitted within 60 days from the delivery date

• We may request photos or videos to verify the condition or reported issue

How to request a refund
Please contact our support team via email at vaxapack@gmail.com (available 24/7) and provide:

• Your order number

• A brief description of the issue

Once your request is reviewed and approved, the refund will be issued to your original payment method within 2–10 business days.

🌍 Worldwide support available