KDEAM™ Polarized Glass Warranty Policy – 2 Years

We provide a 2 year warranty for all KDEAM™ Polarized Glass products purchased through our official website.

What’s covered under warranty

• Manufacturing defects in the frame, hinges, nose pads, or lenses

• Polarized lens coating defects under normal use

• Hardware or structural issues occurring during intended daily use

• Loose or defective components caused by production issues
  
  

What’s not covered under warranty

• Damage caused by drops, impact, bending, or improper handling

• Scratches on lenses caused by misuse or improper cleaning

• Damage caused by heat, chemicals, water, or extreme environments

• Normal wear and tear from long-term use

• Unauthorized repairs, modifications, or replacement parts not approved by us
  
  

How to request warranty support

Please email vaxapack@gmail.com with:

• Your order number

• Clear photos or videos showing the issue
  
  

Our support team will respond within 48 hours.

🌍 Worldwide warranty coverage

Eligible products will receive a free replacement or repair based on warranty evaluation.

KDEAM™ Polarized Glass 60 Day Refund Policy

At VaxaPack, your satisfaction is our priority.
If you are not satisfied with your KDEAM™ Polarized Glass, you may request a refund within 60 days of receiving the product.

Refund eligibility

• The product must not be damaged due to misuse, drops, improper handling, or unauthorized modifications.

• The refund request must be submitted within 60 days from the delivery date.

• We may request photos or videos to verify the condition or reported issue.
  
  

How to request a refund

Please contact our support team via email at vaxapack@gmail.com (available 24/7) and provide:

• Your order number

• A brief description of the issue

Once your request is reviewed and approved, the refund will be issued to your original payment method within 2–10 business days.

🌍 Worldwide support available