Fire Dragon 3D Warranty Policy — 1 Years

We provide a 1-year warranty for all Fire Dragon 3D products purchased through our official website vaxapack.com.

What’s Covered Under Warranty

• LED light or flame effect malfunction or failure

• Light not functioning properly under normal use

• Manufacturing defects in the dragon model, housing, or internal components

• USB power connection or electrical issues under normal use

• Hardware defects occurring under normal and intended use

What’s Not Covered Under Warranty

• Physical damage caused by drops, impacts, misuse, or improper handling

• Damage caused by water, chemicals, extreme heat, or harsh environments

• Damage caused by unauthorized repairs, modifications, or alterations

• Normal wear and tear, scratches, or cosmetic damage

• Damage caused by improper installation or excessive force

• Damage caused by using an unsuitable power source or improper voltage

How to Request Warranty Support

Please email with:

• Your order number

• Clear photos or videos showing the issue

Our support team will respond within 48 hours.

🌍 Worldwide Warranty Coverage

Eligible products will receive free repair or replacement based on our warranty evaluation.

Fire Dragon 3D — 60 Day Refund Policy

At VaxaPack, your satisfaction is our priority.

If you are not satisfied with your Fire Dragon 3D, you may request a refund within 60 days of receiving the product.

Refund Eligibility

• The product must not be damaged due to misuse, drops, improper handling, or unauthorized modifications.

• The refund request must be submitted within 60 days from the delivery date.

• We may request photos or videos to verify the product’s condition or reported issue.

How to Request a Refund

Please contact our support team via email at and provide:

• Your order number

• A brief description of the issue

Once your request is reviewed and approved, the refund will be issued to your original payment method within 2–10 business days.

🌍 Worldwide Support Available