Fairy Wand Water (Toy)™ 2-Year Warranty Policy

We provide a 2-year warranty for all Fairy Wand Water (Toy) products purchased through our official website vaxapack.com.

What’s Covered Under Warranty

• Water squirter mechanism malfunction

• Spinning water splitter or spray function issues

• Manufacturing defects in the wand, pump, or internal components

• Structural defects occurring under normal and intended use

What’s Not Covered Under Warranty

• Physical damage caused by drops, impact, misuse, or improper handling

• Damage caused by excessive force, unauthorized modifications, or repairs

• Damage caused by chemicals or use outside the product's intended purpose

• Normal wear and tear, scratches, or cosmetic damage

How to Request Warranty Support

Please email vaxapack@gmail.com with:

• Your order number

• Clear photos or videos showing the issue

Our support team will respond within 48 hours.

🌍 Worldwide Warranty Coverage
Eligible products will receive free repair or replacement based on our warranty evaluation.

Fairy Wand Water (Toy)™ 60-Day Refund Policy

At VaxaPack, your satisfaction is our priority.
If you are not satisfied with your Fairy Wand Water (Toy), you may request a refund within 60 days of receiving the product.

Refund Eligibility

• The product must not be damaged due to misuse, drops, improper handling, or unauthorized modifications.

• The refund request must be submitted within 60 days from the delivery date.

• We may request photos or videos to verify the product's condition or reported issue.

How to Request a Refund

Please contact our support team via email at vaxpack@gmail.com (available 24/7) and provide:

• Your order number

• A brief description of the issue

Once your request is reviewed and approved, the refund will be issued to your original payment method within 2–10 business days.

🌍 Worldwide Support Available