VaxaMagnetic™ Stand (4in1) Warranty Policy — 2 Years

We provide a 2-year warranty for all VaxaMagnetic™ Stand (4in1) products purchased through our official website vaxapack.com.

What’s Covered Under Warranty

• Structural or mechanical defects affecting normal use

• Failure or malfunction of the magnetic attachment system

• Issues with the rotating magnetic head or adjustable support components

• Manufacturing defects in the metal alloy body or internal components

• Defects affecting the folding mechanism or adjustable support arms

• Hardware issues occurring under normal and intended use

What’s Not Covered Under Warranty

• Physical damage caused by drops, impacts, misuse, or improper handling

• Damage caused by excessive force or overloading

• Damage caused by unauthorized repairs, modifications, or alterations

• Normal wear and tear, scratches, or cosmetic damage

• Damage caused by improper use or use outside the intended purpose

• Damage caused by exposure to extreme conditions or harsh environments

How to Request Warranty Support

Please email vaxapack@gmail.com with:

• Your order number

• Clear photos or videos showing the issue

• A brief description of the problem

Our support team will respond within 48 hours.

🌍 Worldwide Warranty Coverage

Eligible products will receive free repair or replacement based on the results of our warranty evaluation.

VaxaMagnetic™ Stand (4in1) 60 Day Refund Policy

At VaxaPack, your satisfaction is our priority.
If you are not satisfied with your VaxaMagnetic™ Stand (4in1), you may request a refund within 60 days of receiving the product.

Refund Eligibility

• The product must not be damaged due to misuse, drops, excessive force, improper handling, or unauthorized modifications.

• The refund request must be submitted within 60 days from the delivery date.

• We may request photos or videos to verify the product's condition or reported issue.

• The product must be returned in a reasonable condition suitable for refund evaluation.

How to Request a Refund

Please contact our support team via email at vaxpack@gmail.com (available 24/7) and provide:

• Your order number

• A brief description of the reason for your refund request

• Clear photos or videos of the product, if requested

Once your request is reviewed and approved, the refund will be issued to your original payment method within 2–10 business days.

🌍 Worldwide Support Available